Terms of Use – Balloon Fantasy & Pinatas

Effective Date: August 16, 2026

Welcome to Balloon Fantasy & Pinatas. These Terms of Use govern your access to and use of our website and the purchase of products through our online store.

By accessing, browsing, or using our website, or by placing an order through our website, you agree to be bound by these Terms of Use and any policies referenced in them. If you do not agree with these terms, please do not use our website.

1. Business Information

Balloon Fantasy & Pinatas
711B E Main St
Santa Maria, CA 93454
United States

Phone: +1 805-347-4754
Email: support@balloomfantasyonline.com

2. Use of Our Website

You may use our website for lawful personal and shopping-related purposes.

You agree not to use the website:

For any unlawful or fraudulent purpose
To violate applicable laws or regulations
To interfere with the operation or security of the website
To attempt unauthorized access to our systems or accounts
To introduce malicious software, viruses, or harmful code
To collect information about other users without authorization
To impersonate another person or business
To use automated systems to access or copy website content in a manner that interferes with normal operation
To engage in activity that could damage, disable, overburden, or impair the website

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms of Use have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, availability, and other product information displayed on our website are accurate and current.

However, minor differences may occur, including differences in color or appearance caused by device displays, lighting, photography, or other technical factors.

We do not guarantee that every product description, image, specification, or other website information will always be completely accurate, current, or free from typographical or technical errors.

If we discover a material error affecting an order, we may contact you to clarify the order or, where appropriate, cancel the affected order and provide a refund for any payment received.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to limit quantities, discontinue products, modify product offerings, or change product availability at any time without prior notice.

Adding an item to a shopping cart does not guarantee that the item will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options and, where appropriate, issue a refund for an unavailable item.

5. Pricing and Payment

Prices displayed on our website are subject to change without notice.

The price applicable to your purchase is the price displayed during checkout when the order is submitted, subject to correction of any obvious pricing error.

Applicable taxes, shipping charges, and other fees will be displayed at checkout when applicable.

Payment must be successfully authorized before an order can be processed.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

6. Orders

Submitting an order constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including where:

A product is unavailable
There is an apparent pricing or product-information error
Payment cannot be verified or authorized
We reasonably suspect fraudulent or unauthorized activity
An order appears to be placed for abusive or prohibited purposes
There are circumstances that prevent us from fulfilling the order

If an order is canceled after payment has been received, the applicable payment will be refunded.

7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated shipping and delivery times are not guaranteed dates and may be affected by carrier delays, weather, holidays, incorrect address information, transportation disruptions, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

For complete information regarding processing, shipping, delivery, tracking, and delays, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Unless otherwise stated or required by applicable law, eligible returns must be requested within 30 calendar days from the delivery date and must satisfy the conditions described in our Refund & Returns Policy.

Please review that policy before returning any merchandise.

9. Intellectual Property

Unless otherwise stated, the content available on our website, including text, product descriptions, photographs, graphics, logos, designs, page layouts, and other materials, is owned by or used by Balloon Fantasy & Pinatas with appropriate rights.

Website content may not be copied, reproduced, modified, distributed, republished, displayed, sold, or commercially exploited without prior written permission, except where permitted by applicable law.

You may view and use website content for personal, non-commercial shopping purposes.

10. User-Submitted Content

If the website allows customers to submit reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that your submission is lawful and does not violate the rights of another person or business.

You agree not to submit content that:

Is unlawful, fraudulent, defamatory, threatening, or abusive
Infringes intellectual-property or privacy rights
Contains malicious software
Contains misleading information intended to deceive others
Contains inappropriate or harmful material
Violates applicable laws or regulations

By submitting content where the website provides such functionality, you grant us a non-exclusive, royalty-free right to use, reproduce, display, and distribute that content in connection with operating and promoting our website, subject to applicable law.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping services, analytics services, social-media platforms, or other external websites.

Third-party services operate independently and may have their own terms and privacy policies.

We are not responsible for the availability, content, security, policies, or practices of third-party websites or services that we do not control.

12. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

The website may occasionally be unavailable due to maintenance, updates, technical issues, security measures, hosting problems, or circumstances beyond our reasonable control.

13. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website, its content, or its functions will always be uninterrupted, completely accurate, or free from errors.

Nothing in these Terms of Use is intended to exclude or limit any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Balloon Fantasy & Pinatas will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms of Use limits liability where such limitation is not legally permitted.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, and reasonable expenses arising from your violation of these Terms of Use, misuse of the website, or infringement of another person’s rights.

This provision does not apply to the extent that the applicable claim results from our own conduct where liability cannot legally be shifted to you.

16. Applicable Law

These Terms of Use are governed by the applicable laws of the State of California and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws applicable to their transaction or place of residence.

17. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, the updated version will be published on this page and the effective date will be revised.

Your continued use of the website after updated Terms of Use are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

18. Severability

If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies expressly incorporated into these Terms, constitute the applicable terms governing your use of our website and purchases made through our store.

20. Contact Us

If you have questions regarding these Terms of Use, our website, or an order, please contact us: